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RE: CD-RW Has disappeared from XP

Thanks a lot !!!
I was about to get mad about this...
BTW, I had the problem just after installing NERO 5.5.5.1, and the only other CD writing tool I had was SONIC Record Now ...
I guess if I try to install NERO again, the same problem would happen. So what should I do ? Uninstall RecordNow and THEN reinstall NERO ? does this procedure have any potential side-effect I should be aware of ?


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Mike Gregory

6/21/2004
08:04:02
RE: CD-RW Has disappeared from XP

I lost the CD drive after installing Adaptec Easy-CD V4 on Windows XP at work. I had to call the IT people to fix it. They directed me to the Microsoft Knowledge Base article describing the Registry fix posted by other contributors. Here's the URL---

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q314060&


Ron Muler

8/10/2004
20:03:24
RE: CD-RW Has disappeared from XP

My CDRW disappeared 2 weeks ago. I tried Charles' solution of finding and deleting the Upper and Lower filters. But of course, my Compaq 5011CL doesn't have those filters. An additional search for these filters proved fruitless. I really don't want to start messing around with the registry and make matters worse. If any of you have a solution, please share and become famous !


BBC

8/22/2004
12:06:00
RE: CD-RW Has disappeared from XP

Yes I Also have been having this problem but deleting the lowerfilter registry file brought my DVD-R drive back after installing Nero but now after that and uninstalling Nero I cannot use my original CD burning software (Veritas RecordNow) when I try to make any kind of disk to burn it displays "No compatible recordable or Rewritable devices can be found on your system"
What do i do!! Its driving me crazy!! I have tried everything on the 3 pages of this post
-BBC


bo

8/29/2004
21:45:54
RE: CD-RW Has disappeared from XP

I have a similar prob with win98. I can get the cdroms working again but the secondary ide controller gives a code 10 and they seem to disappear every few weeks. This is what I do to bring them back and its worked more times than not.

My computer > control panel > system > device manager. This is where I usually have a yellow exclamation point on my secondary ide controller. I click the properties of its parent (mine is intel(r)82801BA ultra ata storage controller). under settings if it says default I change it to both ide channels enabled. If it already has this i change it to default. Then it wants to restart so i agree but it seems to hang when is says windows is now restarting....so i hit restart button and it wants to load in safe mode beacuse it didn't load properly last time but i tell it to start in normal mode and all is back to normal with the cd roms. For a few days anyway...I've tried everything on this list and lots of others but can't find a permanent fix.


Mike

9/12/2004
14:37:25
RE: CD-RW Has disappeared from XP

Hi, I actioned the Roxio fix (on their website - deleting the two registry keys) - but now my PC refuses to recognise either my keyb. or mouse!!
This is a total disaster as you might imagine because I can't even f8 into safe mode.
'Guest' brought up this issue on page 1 of this thread, and I've also seen it on http://www.annoyances.org/exec/forum/winxp/1085328011

Can anyone help me out ??
xox to Roxio.
:-\


nick

9/14/2004
17:17:51
RE: CD-RW Has disappeared from XP

i've deleted the lower file (didn't have upper!) still no joy! now deleted nero and still no joy!! my cd rom and dvd don't work and don't feature in "my computer", help meeeeeeeeeeeeeee


sheryl

9/14/2004
18:42:28
RE: CD-RW Has disappeared from XP

I tried doing what it said on the roxio help page but it hasn't worked,but i still have no cd-rw. It is driving me mad, pleeeease any ideas?!!!!


bobby

9/20/2004
07:44:09
RE: CD-RW Has disappeared from XP

I have use win98.my problem is that .when i install both cd-rom or cd-rw but work only one .

plz give me solution what i doing.
thanking your.


shibli

9/27/2004
05:29:19
RE: CD-RW Has disappeared from XP

i have problem that the computer restart automatically when i start to run my cd player
how can i get red of that


Slippmeister

10/11/2004
12:13:59
RE: CD-RW Has disappeared from XP


OK same story different person >> ME ! (lol)
woke up turned on the ol computer and to my horror,
my cdrw and dvdrw WERE GONE !

"Hello Houston, we have a problem..."

well i did the registry fix noted above, then rebooted...nothing , they still gone.

so then i uninstalled them from the device mgr>>rebooted...still gone

so then i physically disconnected the power cables and the ide cables >>rebooted, then
shutdown, then re-connected the cables and booted up again, voila ! they came back.

( aint life crazy?)

a side note: while the cd drives were disconnected i did a registry restore using a program i use regularly called REG SUPREME.

not sure what exactly fixed things for me but all i know is i dont have to FORMAT & INSTALL XP.

Thanks a bunch to this boards ADMIN GUY/GAL for keeping this thread alive, it probably saved me hours of reinstalling XP, applications, & service pack 2.


Bobixs



10/12/2004
20:32:00
RE: CD-RW Has disappeared from XP

Thanks .It solved my problem too.


Slipmeister



10/12/2004
22:37:55
RE: CD-RW Has disappeared from XP

This could be the most valuable thread on the internet. LOL




Gainy



10/16/2004
10:41:49
RE: CD-RW Has disappeared from XP

You people really are teh wo0t :P Thanks a lot!


dave

10/18/2004
08:48:30
RE: CD-RW Has disappeared from XP

thanks a bunch, i also had this problem and now no longer do!


Urre

10/28/2004
16:25:53
RE: CD-RW Has disappeared from XP

Just a summation:
Removal of Upper and lower filters only work if you can see the CD-RW/DVD in the Utility Manager, right? Since half of us can't even see the CD/DVD, there seems to be two completely different problems. Uninstalling the CD-RW/DVD is also not an option if you can't even find them to begin with.

Hardware failure is also not an option for me since I have two installations of Windows XP. The older one is featuring SP1 and the newer one is featuring SP2 and Mediaplayer 10. Both installations feature Nero 6.6 (SP2 patched and ready for the newer installation). While working great in the older Win XP (SP1), the newer Win XP install (SP2) can't find the CD-RW for me. Can Mediaplayer 10 have something to do with it?

Backup solution is to use the old Win XP whenever i need to. But i would really like to know whats causing it, and how it can be helped. To be honest I can't remember exactly when the CD-RW went missing. All i know is that the only thing that differetiate my two Win XP installs is the SP2, the mediaplayer and whatever else hotfixes winupdate have issued. All my programs that i run on the computers are the same install files.


Urre

10/28/2004
16:29:39
RE: CD-RW Has disappeared from XP

Just wanna clarify that the two Win XP installations are on different HDDs on the same actual computer. (Spelling error in message above: computers -> computer)


steve - uk

10/31/2004
13:56:09
RE: CD-RW Has disappeared from XP

Aint it great when something works?!! Brilliant and thanks a lot.


Mike Screech

11/01/2004
05:18:39
RE: CD-RW Has disappeared from XP

I have Nero Express 5.5.59, since downloading Win XP Service Pack 2, the Nero does not work.
As a real novice what can I do to resolve this problem please.



Urre

11/01/2004
22:05:54
RE: CD-RW Has disappeared from XP

Mike Screech.. the first thing you can do is to describe your problem a bit better. Actually, a lot better would be nice. Second, unless you find that your CD/DVD has gone missing you should post your question in a completely different topic, or start a new topic if there is no applicable one already.

Now, a solution that worked for me:

There seem to be two different kinds of "missing CD problems". Some people can see the CD/DVD in the Utility Manager (maybe with a questionmark), but they can't see it in the My Computer window. These people seem to have a bunch of solutions already (upper/lower limits, regfix, uninstall/reinstall).

Then there are those that can't find the CD/DVD at all, neither in My Computer or Utility manager. In my case the solution for this was to uninstall a nVidia nForce IDE SW driver, that replaces the default Win XP ATA drivers. I had the nForce 5.10 installed on my ASUS A7N8X-E m/b and that caused the CD/DVD to disappear entirely from my system, not just from the My Computer window. Fortunately it was really easy to uninstall just this part of the nForce driver.

I also came across a similar topic where an Intel user experienced the same problem and came up with the same solution. He too uninstalled the (Intel) driver that replaced the default Win XP ATA driver.

Hope this help some of you guys.


Tanya

11/05/2004
12:39:52
RE: CD-RW Has disappeared from XP

Hi everybody,

I've a problem with my CD burner too...it's Lite-ON LTR-12101B f/w LKU6
I have CD ROM too. The burner is jumpered master, the cdrom slave, everything with the IDE connections is OK.
Both devices can be seen in the explorer, there is no problem indicated in the Device Manager either...
BUT...the burner is not working at all, not reading, nor writing at all.
I can see the burner light is on when I turn the PC on, but I am afraid I can't hear nothing like spinning a CD in it....Is it possible that the burner had some way burned out ?
Thanks in advance....

P.S. I have two hards, and the PC is with XP


john

11/05/2004
14:11:50
RE: CD-RW Has disappeared from XP

Hi there

My cd/rw and dvd rom dissapeared from my machine.
machine is loaded with xp
tried disconnecting cables and from the rom units, tried uninstalling most of my software.
Windows has latest xp service pack 2
The digital signiture keeps popping up for these units to be installed.

please help , what to do?


Andrew Rogers

11/14/2004
16:23:20
RE: CD-RW Has disappeared from XP

Hi, Google directed me here.
I have a four-year-old AMD Athlon 1GHz machine with Windows XP Home Edition Version 2002 Service Pack 1. We have just bought a new car with a CD player, so I went to copy some of our home CDs to use in it. I have Nero version 5.5.3.2 "bundled". First I noticed that I could not open the CD-RW drive, and then noticed that it did not appear as drive D on "My Computer". No reference to this piece of hardware appears to remain on the computer, neither in Device Manager nor anywhere else. I suppose it could be a hardware problem but if a wire had come loose (you can tell I know very little about this, can't you!) surely the computer would not have deleted all references to drive D, etc. Anyway I read this thread and looked at the upper and lower filters, but this seems to relate to a problem I'm not getting (error messages) and also although I have those filters, they are not exactly the same as the ones in the Microsoft support page (one letter is different). I should much appreciate help!


brad

11/15/2004
18:06:54
RE: CD-RW Has disappeared from XP

same thing happend with my dad's PC as well as my roommates Dad. Both were working fine until the XP service pack 2 update. The CD burners can read disk fine, just error's out in the middle of a burn. Again, both PC's have the exact same problem.


Me

11/17/2004
16:13:30
RE: CD-RW Has disappeared from XP

I also have a problem when I try to make any kind of disk to burn it displays "No compatible recordable or Rewritable devices can be found on your system. I have uninstall and done the upper and lower thing to get my drives back--but i cannot get roxio ez cd createor to work or musicmatach to recognize my hardware. Please advise.


Peppy

11/20/2004
15:12:11
RE: CD-RW Has disappeared from XP

Tried to install Printer from CD and it deleted my CD-RW! Bloody nightmare for 2 months.... Chalky I owe you a pint as your fix to delete Upper/Lower filters worked like a gem! THANKS


Brian

11/29/2004
10:55:13
RE: CD-RW Has disappeared from XP

You guys know if this will work if many things went out. I was installing a microsoft router and fiddling with the power cords and the router and Im not sure if the power or the software messed up the system, but now it gives me a code 39 for my dvd drive, cdrw, sound card and something else. I'm not sure if this will fix it and im going to try it when i get home, but I was wondering if you think it will work for this many faulty devices?
thanks
Brian


JDub

12/06/2004
20:49:52
RE: CD-RW Has disappeared from XP

Well, im not a big computer person, but all i do is bur cds. I clicked on my Sonic Recordnow and it says" No compatible or Rewritable devices could be found on your system." What should i do!? Someone please help me. Id really appreciate it.



Theo

7/05/2006
07:37:19
RE: CD-RW Has disappeared from XP

I had a disappearing CD-RW this week and consulted this post. I read about the registry stuff (that stuff scares me! ha ha) and all the different solutions. I considered checking the cables on the inside, but, being a novice, I was a little freaked by that.

Strangely, the problem was resolved today. I installed Nero 7 Ultra Edition 7.2.0.3. After the installation, it gave me a message that said:

"The lower filter or Upperfilter registry key for CD-ROM was containing incorrect drivers. It has been corrected. Reboot your computer in order to connect with your CD-Rom" or something like that.

I rebooted, and that little yellow exclamation point was gone, and it began to acknowledge the existence of my CDs, so I can begin installing software.

I searched this post again afterward, in the event that, maybe this same method might help somebody.

After this episode, I certainly am aware of how little I know about my computer, and how much I need to study.


Theo

7/05/2006
07:42:34
RE: CD-RW Has disappeared from XP

Also, I just noticed that this thread is a couple years old. I'm glad it's still up and can be found!

I forgot to give additional information that may or may not be helpful.
I'm using Windows XP, service pack 2.
Compaq Presario 061.

Sorry if these details suck; I don't know much about computers (yet).

And in the device manager, for CD-ROM/DVD-ROM, it says HP DVD Writer 630c.

Hope that helps.


Sunny

7/07/2006
13:55:48
RE: CD-RW Has disappeared from XP

The fix really works... thank you


Soypapo

7/12/2006
13:18:34
CD-RW only read audio on XP

Hi there, My problem is that my samsumg cd-rw dont read data
disc it only reads audio disc any solution

I also have in the compu a Sony dvd rw and a cdrom benq

please advice A.S.A.P


Mike

8/03/2006
11:49:48
RE: CD-RW Has disappeared from XP

Registry patch worked for me, thanks, BUT ... do be careful which LowerFilters and UpperFilters entries you delete. Search for these in the Registry, but ONLY delete those in pages that refer to CD or DVD drives, as such entries can also be found for AGP graphics, Modems, Tape drives, hard drives etc. which you shouldn't touch! (Also, if you're worried, just backup the registry first via FILE -> Export on first running REGEDIT).


Mike

8/03/2006
12:11:56
RE: CD-RW Has disappeared from XP

Further to my post of 15 mins ago (!). b4 doing the reg fix, I had compared the list of entries under "driver details" for the failing PC and a working PC. The failing PC had 3 extra entries (drvmcdb.sys pfc.sys and sscdbhk5.sys). I then noticed that the relevant Upper and Lower Filters entries in the registry seemed to refer to these entities, and indeed, after removing those filters, the 3 extra files have disappeared from the driver list (and the PC works!). Maybe this post will help others to identify which registry entries to delete.


Christine

8/25/2006
14:52:10
RE: CD-RW Has disappeared from XP

Thanks so much. This fixed my problem. Thank you Thankyou!!!!!!


Craig

8/28/2006
23:29:31
RE: CD-RW Has disappeared from XP

This thread is over 4 years old and still helping people! I tried to install Kodak Easyshare on my Windows XP 64B OS and my DVD drive disappeared. The registry hack worked for me!

Like most folks here I say - THANK YOU!!!

Craig


Chris Chapman

9/16/2006
12:28:59
RE: CD-RW Has disappeared from XP

I tried to install the new Nvidia drivers (91.47_forceware_winxp2k_english_whql.exe) and my drives disappeared. Also I was getting a Code 41 error on both drives. Deleting the upper and lower filters worked for me as well!

Thank you!!


TopDawg

10/15/2006
21:26:08
RE: CD-RW Has disappeared from XP

Add another one to the list of those this thread has helped.

Chalky...what's your address, i want to send you a fruit basket, lol!

Thanks a ton, everyone!!!


Brian Smith

10/27/2006
12:52:39
RE: CD-RW Has disappeared from XP

I followed the Microsoft link provided by Mike Gregory ( 21/6/2004 ) it worked, I have my DVD players back and running, thanks Mike.


Sotiris Grigoriou

10/31/2006
01:30:22
CD-RW Has disappeared from XP

I was just installing the Norton antivirus 2006 when I noticed that my cd drive disappeared from My Computer and I am unable to access it but I can see the CD drive from DOS. This happened in tow PCs with CD-RW. Is there a way of getting it back without reinstalling Windows XP?
Regards
Sotos



Joe



10/31/2006
13:08:35
RE: CD-RW Has disappeared from XP

Saw this page whilst googling the problem. Thanks a lot for the solution





11/09/2006
14:07:30
RE: CD-RW Has disappeared from XP

this fix works great! Got the use of my CD Rom back and I'm a happy camper. I was very afraid of doing it because I thought it might ruin something (as I'm not the PC Savy) and it didn't ruin a thing!

thanks,


Andy



11/10/2006
01:06:54
RE: CD-RW Has disappeared from XP

Thank you sooo much! I am 14 and my mom was about to kill me because it wouldn't work and I got it! Thanks a lot.


Brent



11/11/2006
16:10:21
RE: CD-RW Has disappeared from XP

I had a persistant "no compatible recordable or rewritable..." message when opening Recordnow! after installing Roxio.

I tried removing Roxio, removing HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D3E967-E325-11CE-BFC1-08002BE10318}\upperfilters and lowerfilters and changing the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives\Volume{...}\Drive Type to 2.

I finally installed the Sonic MyDVD software that came on the same disc as Recordnow! (From Dell). I do not know what it did, but it worked, assume .dll or registry change.


Josh

1/02/2007
13:30:12
RE: CD-RW Has disappeared from XP

I've tried everything posted here but my CD/DVD Drive still isn't being recognised. In BIOS it says that the secondary IDE is disabled.

Anybody know how I can enable it?


Brent



1/05/2007
20:14:09
RE: CD-RW Has disappeared from XP

I dunno how you guys figure this stuff out, but thanks a million!


kiri

2/14/2007
09:07:32
RE: CD-RW Has disappeared from XP

I think I may have accidentally deleted {4D36E965-E325-11CE-BFC1-08002BE10318} because it was on C:\ and I thought it was junk. Where can I get the {4D36E965-E325-11CE-BFC1-08002BE10318} file? Or is it unique to every computer?


cy



2/25/2007
10:41:00
RE: CD-RW Has disappeared from XP

I just wanted to say thank you for your input into this thread. I fortunately checked out this forum, downloaded the guided help from microsoft's website and fixed the problem. It saved me much time to look for info...
THANKS A LOT!


Jerrbal2

3/01/2007
11:53:25
RE: CD-RW Has disappeared from XP

My Win XP computer has a combination DVD/CD reader and burner drive(Sony DVD RW DW-G120A). It worked fine until last Sunday when the burner stopped worked for both DVD and CD burning. The CD writing wizard gives me a "cannot complete" message and quits. Occasionally I get a corrupted file notice , but no indication if its a registry entry or application file.

I have looked at Microsoft Knowledge database and have read this thread, but I am unsure which way to try a fix, short of reinstalling Win XP and all the apps. Any guidance will be appreciated.


jerrbal2

3/06/2007
12:01:05
RE: CD-RW Has disappeared from XP

Well, I guess I have to answer my own question since no one else did. On another site I found the answer to the CD writing Wizard problem. The OLE32.dll file had to be re-registered with system 32, as follows:

*Click Start and select "Run". That brings you to a prompt where you type

*regsvr32 OLE32.dll and hit return key

*you will get a popup indicating success.

This worked for the CD Writing Wizard, but Nero still fails to burn. I am looking into why.


ben



3/10/2007
01:29:35
RE: CD-RW Has disappeared from XP

Thanks so much!

Chalky's patch/fix worked perfectly! I love you so much! I was about to go insane!


Neloy Sinha

4/12/2007
05:42:42
RE: CD-RW Has disappeared from XP

After reading those letters it appeared that my Code 41 is deleted. How to get rid of this problem?


Nda Zone

7/12/2007
01:09:18
RE: CD-RW Has disappeared from XP

An HP support solution took away my cd drive. Any ideas on how to get it back. Those HP support people are falling short.


Keith Harris

7/16/2007
17:52:20
RE: CD-RW Has disappeared from XP

Hi, thanks for the help.
I re-installed XP Pro with all updates cound not find the LG CD-DVD Rom or CDRW drives. I tried the update GCE-8520B but to no avail. I followed Microsoft help on the registery 'key' delete now Hardware Manager tells me that the drivers cannot be re-activated? Does anyone know what to do here? With thanks, Regards, Keith


Bob

8/17/2007
21:33:52
RE: CD-RW Has disappeared from XP

This fix worked for me on Vista 64. Thanks

Message:
1. Click on START button, the click on RUN
2. Enter REGEDIT and press enter
3. When REGEDIT starts, open up the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325 -11CE-BFC1-08002BE10318}
4. After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
"Upperfilters"
"Lowerfilters"
Click on each of them, press DELETE and click YES.

Then close REGEDIT, shutdown & restart your PC



Phil Short



10/18/2007
19:40:21
RE: CD-RW Has disappeared from XP

I had this problem when the DVD ROM and DVD+-RW drives on my Dell XPS720HC dissappeared. I edited the registry (only one of the keys values was there), uninstalled the drives, then scanned for new hardware. The drives burst into life. Genius!

Thansk very very much, life saver.

:)


richard

10/25/2007
00:53:42
RE: CD-RW Has disappeared from XP

Hi, i have the same problem as u lot..

My D: drive has disappeared from my computer and device manager. Strangly it reappeared yesterday but then my pc crashed and it went again. I have tried various registry edits but none of them have worked. I have uninstalled and reinstalled the driver but i still dont get anything.

system:
windows xp home edition
Service pack 2
version 2002
compaq presario v4000

Disk Drive name:
ST960812A


Jason

11/16/2007
14:36:02
CD-RW/DVD-R Has disappeared from XP

I have a dell with windows XP and I have the same problem plus one. My regedit file has gone missing as well...im assuming it is a virus and people keep telling me to pull it from my restore disc, but I cant cause I cant use my drives...what to do?


jonas

12/28/2007
15:51:47
RE: CD-RW Has disappeared from XP

i have fixed the problem with this idea: i uninstalled my cd-rw and then i installed it, to uninstall this you got to go system then hardware then device manager and then click with your right mouse button and uninstall. to install it you got to go to control panel and then add hardware


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