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# ** DVD / CD-ROM drive disappeared **

## Customize XP

#1
21-10-2004
 Kumaran Posts: n/a
** DVD / CD-ROM drive disappeared **

Dear experts,
I'm having Win XP Pro + SP2 in my COMPAQ laptop.

I have installed SP5 for Visual Studio 6.0, after that DVD drive had
disappeared from the windows explorer. When I checked with "Device Manager",
it says driver files are corrupt ( Error code: 39 ).

I tried following methods to fix the problems.

- I tried "System Restore", but it did not fix the problem.

- I uninstalled and reinstalled the driver, but again says driver files are
corrupted ( code: 39)

- I looked at the DVD drive manufacturer's website, it says there is no
special driver available and
the XP OS itself provides it. For the same reason, I could not get the
driver from COMPAQ also.

- Fortunately, I had complete XP installation files, but unfortunately when
I attempted for reinstallation,
currently being installed.

How can I fix this problem.
Will reinstalling SP2 solve the problem ?
Is there any standard DVD / CD-ROM driver download available for XP Pro ?

Experts, kindly help me.

Regards
Kumaran

#2
21-10-2004
 Rick \Nutcase\ Rogers Posts: n/a
Under section 8 - Problems - there is a link to a patch that often resolves this problem

#3
24-07-2008
 jayson Posts: n/a
Re: ** DVD / CD-ROM drive disappeared **

gud evening..kindy help me..

i did install a windows royale after i noticed my cd-dvd rom disappears all
the time when i upgraded to windows xp sp3...now I couldn't even open my
cd-dvd rom after i installed the windows royale...

hope to see a message from you...

tnks a lot
jayson

#4
24-07-2008
 Peter Foldes Posts: n/a
Re: ** DVD / CD-ROM drive disappeared **

What is a Windows Royale ??

Try the fix in this MS KB

http://support.microsoft.com/default...b;en-us;314060

--
Peter

Requests for assistance by email can not and will not be acknowledged.

"jayson" <jayson@discussions.microsoft.com> wrote in message news:A4E0621D-B9F4-4311-9BA9-28C1E537E4E4@microsoft.com...
> gud evening..kindy help me..
>
> i did install a windows royale after i noticed my cd-dvd rom disappears all
> the time when i upgraded to windows xp sp3...now I couldn't even open my
> cd-dvd rom after i installed the windows royale...
>
> hope to see a message from you...
>
> tnks a lot
> jayson

#5
12-09-2008
 Ronaldo Posts: n/a
Re: ** DVD / CD-ROM drive disappeared **

>"I looked under device manager and it does show there.
> So again, nothing showing under My Computer, nothing
> in Device Manager/Disk Drives.

So, which is it?.. does it show or not show in the Device Manager...

If the drive disappeared from both My Computer and from the Device Manager:
Just go to the Device Manager, select the CD/DVD drive with a right click
and select "Uninstall".. and still in the Device Manager, right click on the
computer name and click on Search for new hardware.. The CD/DVD Rom should
be auto-reinstalled with the system drivers. If after that, you are still
having trouble, go to any driver download site and look for a compatable
driver, once you have it on your HD, execute the driver so it to install it
on the driver caché or drop it in C:\WINDOWS\system32\drivers if it's a
"driver.sys" file.

If it only disappeared from My Computer:
Try Tweak UI to recall the drive letter. Download the application from the
next link, install it and on My Computer\Drives\right pane, select the C
check box.

Microsoft PowerToys for Windows XP
http://www.microsoft.com/windowsxp/D...powertoys.mspx

---------------------------------------
"Mikemiller80" <Mikemiller80@discussions.microsoft.com> escribió en el
mensaje news:D6A0F435-ACEB-4941-B99B-67952A045312@microsoft.com...
>I don't know if anyone is going to reply to this since the posting is four
> years old. I can't seem to find out how to post my question that somewhat
> relates to this posting. But I guess its worth a try.
>
> I don't know when the DVD/CD-ROM drive disappered, but it did. I looked
> under device manager and it does show there. I've done the fix that is
> below,
> but it did not do anything for my situation. So again, nothing showing
> under
> My Computer, nothing in Device Manager/Disk Drives. How do I get the
> drivers
> reinstalled?
>
> I am running XP Home Edition
>
> "Kumaran" wrote:
>
>> Dear experts,
>> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>>
>> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
>> disappeared from the windows explorer. When I checked with "Device
>> Manager",
>> it says driver files are corrupt ( Error code: 39 ).
>>
>> I tried following methods to fix the problems.
>>
>> - I tried "System Restore", but it did not fix the problem.
>>
>> - I uninstalled and reinstalled the driver, but again says driver files
>> are
>> corrupted ( code: 39)
>>
>> - I looked at the DVD drive manufacturer's website, it says there is no
>> special driver available and
>> the XP OS itself provides it. For the same reason, I could not get the
>> driver from COMPAQ also.
>>
>> - Fortunately, I had complete XP installation files, but unfortunately
>> when
>> I attempted for reinstallation,
>> one
>> currently being installed.
>>
>> How can I fix this problem.
>> Will reinstalling SP2 solve the problem ?
>> Is there any standard DVD / CD-ROM driver download available for XP Pro ?
>>
>> Experts, kindly help me.
>>
>> Regards
>> Kumaran
>>
>>
>>
>>
>>
>>
>>

#6
12-09-2008
 Mikemiller80 Posts: n/a
RE: ** DVD / CD-ROM drive disappeared **

I don't know if anyone is going to reply to this since the posting is four
years old. I can't seem to find out how to post my question that somewhat
relates to this posting. But I guess its worth a try.

I don't know when the DVD/CD-ROM drive disappered, but it did. I looked
under device manager and it does show there. I've done the fix that is below,
but it did not do anything for my situation. So again, nothing showing under
My Computer, nothing in Device Manager/Disk Drives. How do I get the drivers
reinstalled?

I am running XP Home Edition

"Kumaran" wrote:

> Dear experts,
> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>
> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
> disappeared from the windows explorer. When I checked with "Device Manager",
> it says driver files are corrupt ( Error code: 39 ).
>
> I tried following methods to fix the problems.
>
> - I tried "System Restore", but it did not fix the problem.
>
> - I uninstalled and reinstalled the driver, but again says driver files are
> corrupted ( code: 39)
>
> - I looked at the DVD drive manufacturer's website, it says there is no
> special driver available and
> the XP OS itself provides it. For the same reason, I could not get the
> driver from COMPAQ also.
>
> - Fortunately, I had complete XP installation files, but unfortunately when
> I attempted for reinstallation,
> currently being installed.
>
> How can I fix this problem.
> Will reinstalling SP2 solve the problem ?
> Is there any standard DVD / CD-ROM driver download available for XP Pro ?
>
> Experts, kindly help me.
>
> Regards
> Kumaran
>
>
>
>
>
>
>

#7
12-09-2008
 TaurArian Posts: n/a
Re: ** DVD / CD-ROM drive disappeared **

You could check this out:

Win XP Fixes: Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm

You can no longer access the CD drive or the DVD drive, or you receive an
error message after you remove a CD recording program or a DVD recording
program in Windows XP: "error code 31"
http://support.microsoft.com/kb/314060

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

"Mikemiller80" <Mikemiller80@discussions.microsoft.com> wrote in message
news:D6A0F435-ACEB-4941-B99B-67952A045312@microsoft.com...
>I don't know if anyone is going to reply to this since the posting is four
> years old. I can't seem to find out how to post my question that somewhat
> relates to this posting. But I guess its worth a try.
>
> I don't know when the DVD/CD-ROM drive disappered, but it did. I looked
> under device manager and it does show there. I've done the fix that is
> below,
> but it did not do anything for my situation. So again, nothing showing
> under
> My Computer, nothing in Device Manager/Disk Drives. How do I get the
> drivers
> reinstalled?
>
> I am running XP Home Edition
>
> "Kumaran" wrote:
>
>> Dear experts,
>> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>>
>> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
>> disappeared from the windows explorer. When I checked with "Device
>> Manager",
>> it says driver files are corrupt ( Error code: 39 ).
>>
>> I tried following methods to fix the problems.
>>
>> - I tried "System Restore", but it did not fix the problem.
>>
>> - I uninstalled and reinstalled the driver, but again says driver files
>> are
>> corrupted ( code: 39)
>>
>> - I looked at the DVD drive manufacturer's website, it says there is no
>> special driver available and
>> the XP OS itself provides it. For the same reason, I could not get the
>> driver from COMPAQ also.
>>
>> - Fortunately, I had complete XP installation files, but unfortunately
>> when
>> I attempted for reinstallation,
>> one
>> currently being installed.
>>
>> How can I fix this problem.
>> Will reinstalling SP2 solve the problem ?
>> Is there any standard DVD / CD-ROM driver download available for XP Pro ?
>>
>> Experts, kindly help me.
>>
>> Regards
>> Kumaran
>>
>>
>>
>>
>>
>>
>>

#8
13-09-2008
 Galen Posts: n/a
Re: ** DVD / CD-ROM drive disappeared **

In news:OkFkVzKFJHA.1272@TK2MSFTNGP02.phx.gbl,
TaurArian <taurarian@gmail.com> typed:

> You could check this out:
>
> Win XP Fixes: Restore CD/DVD Drives to Explorer
> http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm
>
> You can no longer access the CD drive or the DVD drive, or you receive an
> error message after you remove a CD recording program or a DVD recording
> program in Windows XP: "error code 31"
> http://support.microsoft.com/kb/314060
>
>
>
> "Mikemiller80" <Mikemiller80@discussions.microsoft.com> wrote in message
> news:D6A0F435-ACEB-4941-B99B-67952A045312@microsoft.com...
>> I don't know if anyone is going to reply to this since the posting is
>> four
>> years old. I can't seem to find out how to post my question that somewhat
>> relates to this posting. But I guess its worth a try.
>>
>> I don't know when the DVD/CD-ROM drive disappered, but it did. I looked
>> under device manager and it does show there. I've done the fix that is
>> below,
>> but it did not do anything for my situation. So again, nothing showing
>> under
>> My Computer, nothing in Device Manager/Disk Drives. How do I get the
>> drivers
>> reinstalled?
>>
>> I am running XP Home Edition
>>
>> "Kumaran" wrote:
>>
>>> Dear experts,
>>> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>>>
>>> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
>>> disappeared from the windows explorer. When I checked with "Device
>>> Manager",
>>> it says driver files are corrupt ( Error code: 39 ).
>>>
>>> I tried following methods to fix the problems.
>>>
>>> - I tried "System Restore", but it did not fix the problem.
>>>
>>> - I uninstalled and reinstalled the driver, but again says driver files
>>> are
>>> corrupted ( code: 39)
>>>
>>> - I looked at the DVD drive manufacturer's website, it says there is no
>>> special driver available and
>>> the XP OS itself provides it. For the same reason, I could not get
>>> the
>>> driver from COMPAQ also.
>>>
>>> - Fortunately, I had complete XP installation files, but unfortunately
>>> when
>>> I attempted for reinstallation,
>>> one
>>> currently being installed.
>>>
>>> How can I fix this problem.
>>> Will reinstalling SP2 solve the problem ?
>>> Is there any standard DVD / CD-ROM driver download available for XP Pro
>>> ?
>>>
>>> Experts, kindly help me.
>>>
>>> Regards
>>> Kumaran

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general...VD_drives.html

--
Galen (Not Current MS-MVP)

My Geek Site: http://kgiii.info
Web Hosting: http://whathostingshould.be

"In solving a problem of this sort, the grand thing is to be able to reason
backwards. That is a very useful accomplishment, and a
very easy one, but people do not practise it much. In the every-day affairs
of life it is more useful to reason forwards, and so
the other comes to be neglected. There are fifty who can reason
synthetically for one who can reason analytically." - Sherlock
Holmes

#9
10-02-2009
 Sundi Posts: n/a
Re: ** DVD / CD-ROM drive disappeared **

I downloaded the patch, followed the instructions. There are 3 files, one is
a read me first which I did. It gives instruction on how to open the edit
file into the registry. I thought I did exactly what it said but with much
frustration and many hours trying to figure this whole thing out, I either
didn't install completely or it didn't work. My error code is different than
the device driver for this hardware - code 37". I'm running a Dell Dim
3000, XP PROF SP2. "My computer" doesn't even show the drives any more.
HELP!!
"Rick "Nutcase" Rogers" wrote:

> Hi,
>
> It's pretty common, and while there's no precise cause the fix is nearly
> always the same.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Aaron" <Aaron@discussions.microsoft.com> wrote in message
> news:62B1E952-65BE-4741-983D-64DC95E47A57@microsoft.com...
> > The patch worked, Thanks. I wish I only new what caused it......?
> >
> > "Rick "Nutcase" Rogers" wrote:
> >
> >> Hi,
> >>
> >> See if this helps:
> >> http://aumha.org/win5/a/xpcd.htm
> >>
> >> Under section 8 - Problems - there is a link to a patch that often
> >> resolves
> >> this problem
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Associate Expert - WindowsXP Expert Zone
> >> www.microsoft.com/windowsxp/expertzone
> >> Windows help - www.rickrogers.org
> >>
> >> "Kumaran" <subbarayan.elangkumaran@de.bosch.com> wrote in message
> >> news:cl7s05$kr5$1@ns2.fe.internet.bosch.com...
> >> > Dear experts,
> >> > I'm having Win XP Pro + SP2 in my COMPAQ laptop.
> >> >
> >> > I have installed SP5 for Visual Studio 6.0, after that DVD drive had
> >> > disappeared from the windows explorer. When I checked with "Device
> >> > Manager",
> >> > it says driver files are corrupt ( Error code: 39 ).
> >> >
> >> > I tried following methods to fix the problems.
> >> >
> >> > - I tried "System Restore", but it did not fix the problem.
> >> >
> >> > - I uninstalled and reinstalled the driver, but again says driver files
> >> > are
> >> > corrupted ( code: 39)
> >> >
> >> > - I looked at the DVD drive manufacturer's website, it says there is no
> >> > special driver available and
> >> > the XP OS itself provides it. For the same reason, I could not get
> >> > the
> >> > driver from COMPAQ also.
> >> >
> >> > - Fortunately, I had complete XP installation files, but unfortunately
> >> > when
> >> > I attempted for reinstallation,
> >> > it quits by saying that I already have a more recent version than the
> >> > one
> >> > currently being installed.
> >> >
> >> > How can I fix this problem.
> >> > Will reinstalling SP2 solve the problem ?
> >> > Is there any standard DVD / CD-ROM driver download available for XP Pro
> >> > ?
> >> >
> >> > Experts, kindly help me.
> >> >
> >> > Regards
> >> > Kumaran
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>